...
Enabling/Disabling monitoring feature, or changing the given values:
Step 1 - On the web interface go to System and under Configuration choose Servers
Step 2 - Choose and click on the Media Repository server from the server list
Step 3 - Click on the Change Configuration Settings tab, and search for Database Monitoring
Step 4 - Under Database Monitoring, you can enable/disable notification, change the monitored time window, and set the threshold value for number of recordings
Step 5 - Click the icon to save your settings.
Step 6 - The system will notify you that the changes need to be applied to the server by restarting the involved services or rereading the new configuration. Execute the required tasks.
Recording Inactivity Over Alert
Content
| Panel |
|---|
Verba System Monitor has detected there are <NUMBER_OF_CALLS> calls recorded since <TIME> |
Cause
This alert is sent if the system has recorded call(s) again after the Recording Inactivity Alert was sent.
Resolution
No further action needed. However, if you receive this pair of alerts on a regular basis, consider changing the threshold values.