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You can use the Export feature to obtain the media files and the transcripts. The transcript file is a compressed file with VTR extension, containing a plain text file. The text file contains the following fields for each recognized word:
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Transcript file format
The VTR file format (with .vtr extensions) contains the transcript text and other information form speech analysis. It is a human-readable JSON formatted text file compressed with Zip. Non-ASCII characters are encoded with UTF8. See detailed specifications of the format here: Verba transcript file (.vtr) format
API
It is possible to integrate an external application to retrieve a transcription file using the HTTP Business API. The Get Call Information API call can return either a plain text file or the transcription format, depending on the call.
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