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IANA Enterprise Number

The Verba Technologies assigned enterprise number at IANA is 39067.

The official list of IANA Enterprise Numbers can be found here: http://www.iana.org/assignments/enterprise-numbers

MIB of Verba SNMP Traps

...

IANA Enterprise Number

The Verba Technologies assigned enterprise number at IANA is 39067.

The official list of IANA Enterprise Numbers can be found here: http://www.iana.org/assignments/enterprise-numbers

MIB of Verba SNMP Traps

SNMP trap OIDs are under our enterprise prefix 1.3.6.1.4.1.39067. The SNMP Traps follow SNMP Version 2c.

Here is the SMIv2 Verba MIB file.

Overriding alerts

It is possible to customize the alert severities and their targets. For the configuration guide, see: Customizing Alert Severities and Selective Alert Sending

General alerts

Alert Name

Severity

Trap OID

Event IDResolved by

Free Memory Low

Fatal

1.3.6.1.4.1.39067.100.0.1

1Free Memory OK

Free Memory OK

Fatal

1.3.6.1.4.1.39067.100.0.2

2-

Disk Space Low

Fatal

1.3.6.1.4.1.39067.100.0.3

3Disk Space OK

Disk Space OK 

Fatal

1.3.6.1.4.1.39067.100.0.4

4-

Service Down

Fatal

1.3.6.1.4.1.39067.100.0.5

5Service Up

Service Up

Fatal

1.3.6.1.4.1.39067.100.0.6

6-

Recording Inactivity

Fatal

1.3.6.1.4.1.39067.100.0.7

7Recording Inactivity Over
Database Connection DownCritical1.3.6.1.4.1.39067.100.0.1010Database Connection Up
Database Connection UpCritical1.3.6.1.4.1.39067.100.0.1111-

Database Error

Critical1.3.6.1.4.1.39067.100.0.1212-
Prerequisite MissingFatal1.3.6.1.4.1.39067.100.0.1313-

Recording Inactivity Over

Fatal

Here is the SMIv2 Verba MIB file.

Overriding alerts

It is possible to customize the alert severities and their targets. For the configuration guide, see: Customizing Alert Severities and Selective Alert Sending

General alerts

Fatal

Alert Name

Severity

Trap OID

Event IDResolved by

Free Memory Low

1.3.6.1.4.1.39067

...

12Fatal34Service Down5Service UpService Up6Fatal1000.7Critical

.100.0.14

14-
Certificate is not accessibleFatal1.3.6.1.4.1.39067.100.0.1515-
Certificate expiresWarning1.3.6.1.4.1.39067.100.0.1616-
Certificate expiredCritical1.3.6.1.4.1.39067.100.0.17117Free Memory OK

Free Memory OK

Fatal-
Certificate not trustedCritical1.3.6.1.4.1.39067.100.0.18218-

Disk Space Low

Certificate revoked

Critical1.3.6.1.4.1.39067.100.0.19319Disk Space OK

Disk Space OK 

Fatal-
Certificate key is not accessibleCritical1.3.6.1.4.1.39067.100.0.20420-
Configuration ErrorFatal1.3.6.1.4.1.39067.100.0.21521-
UndefinedFatalCritical1.3.6.1.4.1.39067.100.0.9996999-

Recording Inactivity

Folder access problemError1.3.6.1.4.1.39067.999.107Recording Inactivity OverDatabase Connection DownCritical910Folder access problem resolved
Folder access problem resolvedNotification1.3.6.1.4.1.39067.100.0.1010Database Connection UpDatabase Connection Up999.11911-

Service-specific alerts

Database ErrorFatalFatalCertificate expiresCertificate expired10017Certificate not trusted10018Certificate key is not accessibleNotification
Service

Alert name

Severity

Trap OID

Event IDResolved by
Service

Alert name

Severity

Trap OID

Event IDResolved by

Verba Storage Management Service

Policy Error Error1.3.6.1.4.1.39067.100101.0.111111001-Policy Continues
Policy ContinuesCritical1.3.6.1.4.1.39067.100101.0.122121002-
Prerequisite MissingPolicy FinishedFatalWarning1.3.6.1.4.1.39067.100101.0.133131003-

Recording Inactivity Over

Centera Privileged Delete AllowedCritical1.3.6.1.4.1.39067.100101.0.144141004-Certificate is not accessible
PolicyVQErrorError1.3.6.1.4.1.39067.100101.0.155151005-
VerintMissingAgentAssociationsWarningCritical1.3.6.1.4.1.39067.100101.0.166161006-

Verba Passive Recorder Service

CaptureDown

Critical1.3.6.1.4.1.39067.102.0.1172001-CaptureUp

CaptureUp

Critical1.3.6.1.4.1.39067.102.0.2182002-
Certificate revokedCallProcErrorCriticalError1.3.6.1.4.1.39067.100102.0.193192003-

Verba Legacy Cisco Central Recorder Service

JTAPIServiceDownCritical1.3.6.1.4.1.39067.100103.0.201203001-JTAPIServiceUp
Configuration ErrorJTAPIServiceUpFatalCritical1.3.6.1.4.1.39067.100103.0.212213002-
UndefinedCallProcErrorCritical1.3.6.1.4.1.39067.100103.0.99939993003-Folder access problemError

Verba Cisco JTAPI Service

CUCMDownFatal1.3.6.1.4.1.39067.104.9990.10910Folder access problem resolvedFolder access problem resolved14001CUCMUp
CUCMUpCritical1.3.6.1.4.1.39067.104.9990.1129114002-

Service-specific alerts

101101ErrorVerintMissingAgentAssociationsCritical1021CaptureUp1022 JTAPI Genesys connection down12311232Error Avaya Recorder ConnectionDownConnectionDown1101ConnectionUpCapturingError SfB/Lync Call Filter Service Critical 1116AnnouncementTimeout1117AnnouncementBack1118Error11110Critical11111Critical11112 SfB/Lync IM Recorder  Lync filter up1145CiscoWebex Token error1147DiskAccessJTAPIServiceUp6CallProcError7SipTrunkDown8SipTrunkUp9RecorderOverloadBegin1011RecorderStandbyBegin1213Warning1415ErrorCriticalBT Voice LAN0 Partially BT Voice LAN1 Temporarily DownBT Voice LAN1 Partially DownBT Voice LAN1 UpWarningBT TMS Access Up11537Critical1153811539CriticalBT TMS Cache access up11542BT TTP packet loss started11543BT TTP packet loss ended11544IMPNodeUpProcessing Error1166DLP Server Error1167Critical11705RecorderOverloadEnd11706RecorderStandbyBegin11707RecorderStandbyEndCallProcError11709FailedLogin01ApplyCommPoliciesFailed1Error1InfoErrorError16ErrorADSyncError22NotificationNotificationFatalAudit Log CriticalErrorInfoCritical1193 SfB/Lync Ethical Wall Lync connection upError1218 Microsoft Teams Bot 22002WarningCould not join callMessage queue is upCritical subscription upErrorNo provider is configured for message processing

Verba Storage Management Service

Policy Error ErrorGenesys connection downError1.3.6.1.4.1.39067.123.0.11001Policy ContinuesPolicy ContinuesCritical23001Genesys connection up
Genesys connection upError1.3.6.1.4.1.39067.123.0.2230021002-
Verba Dial-in Recorder ServicePolicy FinishedCallProcErrorWarningError1.3.6.1.4.1.39067.101105.0.3110035001-Centera Privileged Delete AllowedCritical
Verba General Media Recorder ServiceCallProcErrorError1.3.6.1.4.1.39067.101106.0.4110046001-PolicyVQError

Verba Avaya Recorder Service

AESDownFatal/Critical1.3.6.1.4.1.39067.101107.0.5110057001-AESUp
AESUpCritical1.3.6.1.4.1.39067.101107.0.6210067002-

Verba Passive Recorder Service

CaptureDown

MediaRecDownFatal1.3.6.1.4.1.39067.107.0.320017003CaptureUpMediaRecUp
MediaRecUpCritical1.3.6.1.4.1.39067.107.0.420027004-
CallProcErrorErrorFatal1.3.6.1.4.1.39067.102107.0.3520037005-

 Verba Legacy Cisco Central UC Gateway Recorder Service

JTAPIServiceDownXCCServiceDownCritical1.3.6.1.4.1.39067.103108.0.130018001JTAPIServiceUpXCCServiceUp
JTAPIServiceUpXCCServiceUpCritical1.3.6.1.4.1.39067.103108.0.230028002-
CallProcErrorCritical1.3.6.1.4.1.39067.103108.0.330038003-

Verba Cisco

MediaSense Connector Service

CUCMDownConnectionDownFatalCritical1.3.6.1.4.1.39067.104109.0.140019001CUCMUpConnectionUp
CUCMUpConnectionUpCritical1.3.6.1.4.1.39067.104109.0.240029002-
CallProcErrorErrorCritical1.3.6.1.4.1.39067.109.0.3900323001Genesys connection upGenesys connection upError-
Verba Screen Capturing ServiceConnectionDownCritical1.3.6.1.4.1.39067.110.0.12300210001-Verba Dial-in Recorder ServiceCallProcErrorErrorConnectionUp
ConnectionUpCritical1.3.6.1.4.1.39067.105110.0.12500110002-Verba General Media Recorder ServiceCallProcError
CapturingErrorCritical1.3.6.1.4.1.39067.106110.0.13600110003-

Verba

SfB/Lync Call Filter Service

AESDownRecorderTimeoutFatal/ Critical1.3.6.1.4.1.39067.107111.0.1700111001AESUpRecorderBack
AESUpRecorderBack Critical1.3.6.1.4.1.39067.107111.0.2700211002-
MediaRecDownLyncDownFatal Critical1.3.6.1.4.1.39067.107111.0.3700311003MediaRecUpLyncUp
MediaRecUpLyncUp Critical1.3.6.1.4.1.39067.107111.0.4700411004-
CallProcErrorLyncInactiveFatal Critical1.3.6.1.4.1.39067.107111.0.57005-

 Verba Legacy Cisco UC Gateway Recorder Service

XCCServiceDown911009Lync Connection Active
MediaCollectorTimeout Critical1.3.6.1.4.1.39067.108111.0.15800111005XCCServiceUpMediaCollectorBack
XCCServiceUpMediaCollectorBack Critical1.3.6.1.4.1.39067.108111.0.26800211006-
CallProcErrorAnnouncementTimeout Critical1.3.6.1.4.1.39067.108111.0.378003-

Verba Cisco MediaSense Connector Service

11007AnnouncementBack
AnnouncementBackCritical1.3.6.1.4.1.39067.109111.0.18900111008ConnectionUp-
ConnectionUpCallProcessingErrorCriticalError1.3.6.1.4.1.39067.109111.0.210900211010-
CallProcErrorConfigurationErrorCritical1.3.6.1.4.1.39067.109111.0.311900311011-Verba Screen Capturing Service
Lync Connection ActiveCritical1.3.6.1.4.1.39067.111.0.10001ConnectionUp1211012-

Verba SfB/Lync IM Recorder Service

 		Lync filter downCritical1.3.6.1.4.1.39067.110112.0.211000212001-Lync filter up
Lync filter upCritical1.3.6.1.4.1.39067.110112.0.321000312002-

Verba

RecorderTimeout

Node Manager Agent

RegistrationFailedFatal1.3.6.1.4.1.39067.111113.0.11100113001RecorderBackRegistrationReady
RecorderBackRegistrationReady CriticalFatal1.3.6.1.4.1.39067.111113.0.21100213002-LyncDown

Verba CDR Importer Service

ImportFailureCritical1.3.6.1.4.1.39067.111114.0.311100314001LyncUp-
LyncUpRecordFailure CriticalError1.3.6.1.4.1.39067.111114.0.421100414002-
LyncInactiveRecheckFailure Critical1.3.6.1.4.1.39067.111114.0.931100914003Lync Connection Active-
MediaCollectorTimeoutMediaLengthMismatch CriticalError1.3.6.1.4.1.39067.111114.0.541100514004MediaCollectorBackMediaCollectorBack Critical-
Metadata Filesize Too BigFatal1.3.6.1.4.1.39067.114.0.51100614005-
Bad configuration Critical1.3.6.1.4.1.39067.114.0.61100714006AnnouncementBack-

CiscoWebex Token error

CriticalFatal1.3.6.1.4.1.39067.114.0.71100814007-CallProcessingError
Approaching API throttling limitWarning1.3.6.1.4.1.39067.114.0.81101014008-ConfigurationError
API throttling limit reachedError1.3.6.1.4.1.39067.114.0.91101114009-Lync Connection Active
General NotificationNotification1.3.6.1.4.1.39067.114.0.111101214011-

Verba

Centile Connector Service

Lync filter downDiskAccessCritical1.3.6.1.4.1.39067.112150.0.11200150001Lync filter up-
DatabaseAccessDownCritical1.3.6.1.4.1.39067.112150.0.21200250002-

Verba Node Manager Agent

RegistrationFailedFatalDatabaseAccessUp
DatabaseAccessUpCritical1.3.6.1.4.1.39067.113150.0.131300150003RegistrationReady-
RegistrationReadyUnidentifiedEnterpriseFatalCritical1.3.6.1.4.1.39067.113150.0.241300250004-

Verba CDR Importer Service

ImportFailureCallProcessingErrorCritical1.3.6.1.4.1.39067.114150.0.151400150005-RecordFailureError
Verba Unified Call Recorder ServiceRecProviderDownCritical1.3.6.1.4.1.39067.114115.0.211400215001-RecProviderUp
RecheckFailureRecProviderUpCritical1.3.6.1.4.1.39067.114115.0.321400315002-
MediaLengthMismatchMediaRecDownErrorWarning1.3.6.1.4.1.39067.114115.0.431400415003-Metadata Filesize Too BigFatalMediaRecUp
MediaRecUpWarning1.3.6.1.4.1.39067.115.0.41400515004-
JTAPIServiceDownFatalCritical1.3.6.1.4.1.39067.115.0.514007

Verba Centile Connector Service

15005JTAPIServiceUp
JTAPIServiceUpCritical1.3.6.1.4.1.39067.150115.0.165000115006-
DatabaseAccessDownCallProcErrorCriticalError1.3.6.1.4.1.39067.150115.0.275000215007DatabaseAccessUp-
DatabaseAccessUpSipTrunkDownCritical1.3.6.1.4.1.39067.150115.0.385000315008-SipTrunkUp
UnidentifiedEnterpriseSipTrunkUpCritical1.3.6.1.4.1.39067.150115.0.495000415009-
CallProcessingErrorRecorderOverloadBeginCriticalWarning1.3.6.1.4.1.39067.150115.0.5105000515010-Verba Unified Call Recorder ServiceRecProviderDownCriticalRecorderOverloadEnd
RecorderOverloadEndWarning1.3.6.1.4.1.39067.115.0.1111500115011RecProviderUp-
RecProviderUpRecorderStandbyBeginCriticalWarning1.3.6.1.4.1.39067.115.0.2121500215012-RecorderStandbyEnd
MediaRecDownRecorderStandbyEndWarning1.3.6.1.4.1.39067.115.0.3131500315013MediaRecUp-
MediaRecUpRecordingDirectorDownWarning1.3.6.1.4.1.39067.115.0.4141500415014-RecordingDirectorUp
JTAPIServiceDownRecordingDirectorUpCriticalWarning1.3.6.1.4.1.39067.115.0.5151500515015JTAPIServiceUp-
IPCCTIPassiveCriticalError1.3.6.1.4.1.39067.115.0.161500615016-
IPCCTIActiveError1.3.6.1.4.1.39067.115.0.171501715007-IPCCTIPassive
BT Heartbeat & Directory Service DownCritical1.3.6.1.4.1.39067.115.0.1815008SipTrunkUp15018BT Heartbeat & Directory Service Up
BT Heartbeat & Directory Service UpCritical1.3.6.1.4.1.39067.115.0.191500915019-
BT ITSLink DownWarningCritical1.3.6.1.4.1.39067.115.0.201501015020RecorderOverloadEndRecorderOverloadEndWarningBT ITSLink Up
BT ITSLink UpCritical1.3.6.1.4.1.39067.115.0.211501115021-
BT TTP DownWarningCritical1.3.6.1.4.1.39067.115.0.221501215022RecorderStandbyEndRecorderStandbyEndWarningBT TTP Up
BT TTP UpCritical1.3.6.1.4.1.39067.115.0.231501315023-RecordingDirectorDown
BT Voice LAN0 DownCritical1.3.6.1.4.1.39067.115.0.2415014RecordingDirectorUpRecordingDirectorUpWarning15024BT Voice LAN0 Up
BT Voice LAN0 Temporarily DownCritical1.3.6.1.4.1.39067.115.0.2515015-IPCCTIPassiveError15025BT Voice LAN0 Up
BT Voice LAN0 Partially DownCritical1.3.6.1.4.1.39067.115.0.1615016-IPCCTIActive2615026BT Voice LAN0 Up
BT Voice LAN0 UpCritical1.3.6.1.4.1.39067.115.0.17271501715027IPCCTIPassive-
BT Heartbeat & Directory Service Voice LAN1 DownCritical1.3.6.1.4.1.39067.115.0.18281501815028BT Heartbeat & Directory Service Voice LAN1 Up
BT Heartbeat & Directory Service UpVoice LAN1 Temporarily DownCritical1.3.6.1.4.1.39067.115.0.192915019-15029BT Voice LAN1 Up
BT ITSLink Voice LAN1 Partially DownCritical1.3.6.1.4.1.39067.115.0.20301502015030BT ITSLink Voice LAN1 Up
BT ITSLink Voice LAN1 UpCritical1.3.6.1.4.1.39067.115.0.21311502115031-
BT TTP TFTP0 DownCriticalWarning1.3.6.1.4.1.39067.115.0.22321502215032BT TTP TFTP0 Up
BT TTP TFTP0 UpCritical

Warning

1.3.6.1.4.1.39067.115.0.23331502315033-
BT Voice LAN0 TFTP1 DownCriticalWarning1.3.6.1.4.1.39067.115.0.24341502415034BT Voice LAN0 TFTP1 Up
BT Voice LAN0 Temporarily DownTFTP1 UpWarning1.3.6.1.4.1.39067.115.0.253515025BT Voice LAN0 Up15035-
BT TMS Access DownCritical1.3.6.1.4.1.39067.115.0.26361502615036BT Voice LAN0 TMS Access Up
BT Voice LAN0 TMS Access UpCritical1.3.6.1.4.1.39067.115.0.27371502715037-
BT Voice LAN1 DownFailover Between TTP ManagersCritical1.3.6.1.4.1.39067.115.0.283815028BT Voice LAN1 Up15038-
BT LDAP access downCritical1.3.6.1.4.1.39067.115.0.29391502915039BT Voice LAN1 UpLDAP access up
BT LDAP access upCritical1.3.6.1.4.1.39067.115.0.304015030BT Voice LAN1 Up15040-
BT TMS Cache access downCritical1.3.6.1.4.1.39067.115.0.314115031-BT TFTP0 DownWarning15041BT TMS Cache access up
BT TMS Cache access upCritical1.3.6.1.4.1.39067.115.0.32421503215042BT TFTP0 Up-
BT TFTP0 UpTTP packet loss startedCritical1.3.6.1.4.1.39067.115.0.334315033-BT TFTP1 DownWarning15043BT TTP packet loss ended
BT TTP packet loss endedCritical1.3.6.1.4.1.39067.115.0.34441504415034BT TFTP1 UpBT TFTP1 UpWarning.
IPC media channel went downError1.3.6.1.4.1.39067.115.0.354515035-BT TMS Access DownCritical15045IPC media channel went up
IPC media channel went upError1.3.6.1.4.1.39067.115.0.36461504615036BT TMS Access Up-

Verba Cisco Compliance Service

IMPNodeUpCritical1.3.6.1.4.1.39067.116.0.11503716001-Failover Between TTP Managers
IMPNodeDownFatal1.3.6.1.4.1.39067.116.0.21503816002-BT LDAP access downCriticalIMPNodeUp
MessageQueueThresholdFatal1.3.6.1.4.1.39067.116.0.515039BT LDAP access upBT LDAP access upCritical16005-
Processing ErrorError1.3.6.1.4.1.39067.115116.0.4061504016006-BT TMS Cache access down
DLP Server ErrorError1.3.6.1.4.1.39067.115116.0.4171600715041BT TMS Cache access up-

Verba Media Collector and Proxy Service

RecorderUpCritical1.3.6.1.4.1.39067.117.0.11504217001-
RecorderDownCritical1.3.6.1.4.1.39067.117.0.215043BT TTP packet loss ended17002RecorderUp
LyncFilterUpCritical1.3.6.1.4.1.39067.117.0.31504417003.

Verba Cisco Compliance Service

-
LyncFilterDownCritical1.3.6.1.4.1.39067.116117.0.141600117004-LyncFilterUp
IMPNodeDownRecorderOverloadBeginFatalWarning1.3.6.1.4.1.39067.116117.0.251600217005IMPNodeUpRecorderOverloadEnd
MessageQueueThresholdRecorderOverloadEndFatalWarning1.3.6.1.4.1.39067.116117.0.561600517006-
RecorderStandbyBeginErrorWarning1.3.6.1.4.1.39067.117.0.71600617007-RecorderStandbyEnd
RecorderStandbyEndErrorWarning1.3.6.1.4.1.39067.117.0.81600717008-

Verba Media Collector and Proxy Service

RecorderUp
CallProcErrorError1.3.6.1.4.1.39067.117.0.191700117009-RecorderDownCritical
Verba Web Application Service   FailedLoginWarning1.3.6.1.4.1.39067.117118.0.211700218001RecorderUp-
LyncFilterUpApplyACLFailedCriticalError1.3.6.1.4.1.39067.117118.01.311700318101-
LyncFilterDownApplyCommPoliciesFailedCriticalError1.3.6.1.4.1.39067.117118.01.421700418102LyncFilterUpRecorderOverloadBeginWarning-
Could not send license usage to RLSError1.3.6.1.4.1.39067.118.1.31700518103RecorderOverloadEnd-
Database Maintenance CompletedWarningInfo1.3.6.1.4.1.39067.118.1.41700618104-
Database Maintenance ErrorWarningError1.3.6.1.4.1.39067.118.1.51700718105RecorderStandbyEnd-
License IssueWarningError1.3.6.1.4.1.39067.117118.01.861700818106-
Report Upload FailedError1.3.6.1.4.1.39067.118.1.17009-Verba Web Application Service   718107-
License WarningWarning1.3.6.1.4.1.39067.118.1.81800118108-
ApplyACLFailedADSyncErrorError1.3.6.1.4.1.39067.118.12.11810118201-ADSyncExecutedOK
ADSyncExecutedOKErrorInfo1.3.6.1.4.1.39067.118.2.21810218202-Could not send license usage to RLS
ADSyncUsersDecreasedSignificantlyWarning1.3.6.1.4.1.39067.118.2.31810318203-Database Maintenance Completed
AD Synchronization Added New SiteWarning1.3.6.1.4.1.39067.118.12.41810418204-Database Maintenance Error
Data Management Policy CreatedNotification1.3.6.1.4.1.39067.118.3.1.51810518301-License Issue
Data Management Policy UpdatedNotification1.3.6.1.4.1.39067.118.3.21810618302-Report Upload Failed
Data Management Policy DeletedNotification1.3.6.1.4.1.39067.118.13.731810718303-
License WarningUsers without Ethical Wall User permissionWarning1.3.6.1.4.1.39067.118.4.1.81810818401-
Audit Log FatalErrorFatal1.3.6.1.4.1.39067.118.9.11820118901ADSyncExecutedOK-
ADSyncExecutedOKAudit Log CriticalInfoCritical1.3.6.1.4.1.39067.118.29.21820218902-
ADSyncUsersDecreasedSignificantlyAudit Log ErrorWarningError1.3.6.1.4.1.39067.118.9.31820318903-
AD Synchronization Added New SiteAudit Log WarningWarning1.3.6.1.4.1.39067.118.29.41820418904-Data Management Policy Created
Audit Log InfoInfo1.3.6.1.4.1.39067.118.39.151830118905-Data Management Policy UpdatedNotification
Verba SMS Recorder ServiceSMS-C connection upCritical1.3.6.1.4.1.39067.118119.30.211830219001-Data Management Policy Deleted
SMS-C connection downCritical1.3.6.1.4.1.39067.118119.30.321830319002SMS-Users without Ethical Wall User permissionWarningC up
SMS Processing ErrorError1.3.6.1.4.1.39067.118119.40.131840119003-Audit Log Fatal
Verba SfB/Lync IM Filter ServiceRecorder connection downCritical1.3.6.1.4.1.39067.118120.90.11890120001-Recorder connection up
Recorder connection upCritical1.3.6.1.4.1.39067.118120.90.21890220002-Audit Log Error
Lync connection downCritical1.3.6.1.4.1.39067.118120.90.31890320003-Audit Log WarningWarningLync connection up
Lync connection upCritical1.3.6.1.4.1.39067.118120.90.41890420004-Audit Log Info
Lync connection inactiveCritical1.3.6.1.4.1.39067.118120.90.51890520005-Verba SMS Recorder ServiceSMS-C connection upCriticalLync Connection Active
Call Processing errorError1.3.6.1.4.1.39067.119120.0.161900120006-SMS-C connection down
Configuration errorError1.3.6.1.4.1.39067.119120.0.271900220007SMS-C upSMS Processing ErrorError
Lync Connection ActiveCritical1.3.6.1.4.1.39067.120.0.81900320008-
Verba SfB/Lync IM Filter Ethical Wall ServiceRecorder Announcement connection downCritical1.3.6.1.4.1.39067.120121.0.12000121001Recorder Announcement connection up
Recorder Announcement connection upCritical1.3.6.1.4.1.39067.120121.0.22000221002-
Lync connection downCritical1.3.6.1.4.1.39067.120121.0.32000321003Lync connection up
Lync connection upCritical1.3.6.1.4.1.39067.120121.0.42000421004-
Lync connection inactiveCritical1.3.6.1.4.1.39067.120121.0.52000521005Lync Connection Active
Call Processing errorError1.3.6.1.4.1.39067.120121.0.62000621006-
Configuration errorError1.3.6.1.4.1.39067.120121.0.72000721007-
Lync Connection ActiveCritical1.3.6.1.4.1.39067.120121.0.82000821008-
Verba Microsoft Teams Bot ServiceAnnouncement Recorder connection downCritical1.3.6.1.4.1.39067.121122.0.12100122001Announcement Recorder connection up
Announcement Recorder connection upCriticalWarning1.3.6.1.4.1.39067.121122.0.221002-Lync connection down22002-
User is not configured in VerbaWarning1.3.6.1.4.1.39067.122.0.322003-
Could not join callCritical1.3.6.1.4.1.39067.121122.0.342100322004Lync connection up-
No available recorderCritical1.3.6.1.4.1.39067.121122.0.452100422005-
Lync connection inactiveUnexpected call terminationCritical1.3.6.1.4.1.39067.121122.0.5621005Lync Connection ActiveCall Processing errorError22006
Could not authenticateCritical1.3.6.1.4.1.39067.121122.0.672100622007-Configuration error
Call timed outWarning1.3.6.1.4.1.39067.121122.0.782100722008-Lync Connection Active
Recorder overloadedCritical1.3.6.1.4.1.39067.122.0.921008-22009
Verba Genesys CTI ServiceRecorder Genesys connection downCriticalError1.3.6.1.4.1.39067.122123.0.12200123001Recorder Genesys connection up
Recorder Genesys connection upWarningError1.3.6.1.4.1.39067.122123.0.223002-
Verba Unified IM Recorder ServiceMessage queue is upCritical1.3.6.1.4.1.39067.124.0.124001-User is not configured in Verba
Message queue is downCritical1.3.6.1.4.1.39067.122124.0.3222003-24002Message queue is up
Message queue is in active stateCritical1.3.6.1.4.1.39067.122124.0.432200424003-
No available recorderMessage queue is in standby stateCritical1.3.6.1.4.1.39067.122124.0.5422005-Verba Genesys CTI ServiceGenesys connection downError24004Message queue is in active state
Teams subscription is upWarning1.3.6.1.4.1.39067.123124.0.152300124005Genesys connection upGenesys connection upError-
Teams subscription is downWarning1.3.6.1.4.1.39067.123124.0.2623002-Verba Unified IM Recorder Service24006Teams subscription is up
No provider is configured for message processingCritical1.3.6.1.4.1.39067.124.0.172400124007-Message queue is down
Attachment download failedError1.3.6.1.4.1.39067.124.0.2824002Message queue is upMessage queue is in active stateCritical24008-
Subscription lifecycle eventWarning1.3.6.1.4.1.39067.124.0.392400324009-
Message queue is in standby stateRecording inactivityCritical1.3.6.1.4.1.39067.124.0.41024004Message queue is in active stateTeams subscription is upWarning24010Recording activity
Recording activityCritical1.3.6.1.4.1.39067.124.0.5112400524011-
Teams subscription Export API connection is downupWarningCritical1.3.6.1.4.1.39067.124.0.6122401224006-
Teams Export API connection is Attachment download faileddownCritical1.3.6.1.4.1.39067.124.0.71324007-24013Teams Export API connection is up
Teams Export API license issueCritical1.3.6.1.4.1.39067.124.0.8142400824014-

Variables used in SNMP Traps

The following variables are used in various Verba traps to describe the event:


OID
Variable Name
Description
1.3.6.1.4.1.39067.200.1DescriptionHuman readable description of the trap
1.3.6.1.4.1.39067.200.2ServiceNameName of the affected service
1.3.6.1.4.1.39067.200.3HostNameHost name of an affected server
1.3.6.1.4.1.39067.200.4DiskSpaceLowPathPath of an affected disk
1.3.6.1.4.1.39067.200.5CallIdID of the affected recording
1.3.6.1.4.1.39067.200.6ServiceDisplayNameDisplay name of the affected service
1.3.6.1.4.1.39067.200.7PathAffected path
1.3.6.1.4.1.39067.200.8InterfaceRecording capture interface
1.3.6.1.4.1.39067.200.9CertThumbprintCertificate thumbprint
1.3.6.1.4.1.39067.200.10CertFriendlyNameCertificate friendly name
1.3.6.1.4.1.39067.200.11CertExpirationDateCertificate expiration date
1.3.6.1.4.1.39067.200.12CertSubjectCertificate subject
1.3.6.1.4.1.39067.200.13SeverityEvent Severity
1.3.6.1.4.1.39067.200.14TitleTitle
1.3.6.1.4.1.39067.200.15UseridUser id
1.3.6.1.4.1.39067.200.16TenantIdTenant id
1.3.6.1.4.1.39067.

...

200.17EventIDEvent ID