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Related Pages: System Errors

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Context

Illustration

Icon

No results found

Use when a search returns no results.

image-20240508-143448.png

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No <items> defined

Use when no items have been defined, such as an empty user list.

image-20240508-145519.png

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No items selected

Use when a user has selected no items.

image-20240508-145745.png

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Multiple/too many items selected

Use when a user has selected multiple or too many items

image-20240603-144319.pngImage Added

image-20240603-144357.pngImage Added

Waiting

Use when an action is in progress.

image-20240508-145627.png

image-20240508-145951.png

Specific use cases:

Empty notifications

Use when a user has no new notifications to review.

image-20240508-150955.pngImage Removed

Multiple/too many items selected

Use when a user has selected multiple or too many items

image-20240508-151215.pngImage Removed

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High request volume

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Need a fix?

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Service is down

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Interaction

  • Empty state illustrations and messages are non-interactive.

  • See the relevant documentation for Dialog Button and Text Link interactions.

  • When an empty state is embedded within a container, the rest of the application should remain interactive.

Animations

  • jjj

  • ghghh

Transitions

  • Appears:

    • After a component or section finishes loading, and there is no data to show (for reasons stated above).

    • When a specific user action hasn't been taken yet (for example, no items added/selected).

  • Disappears:

    • Either because of a user action (populates the state with content) or a process that changes the state (e.g. server is responsive again).

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Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).

Component examples

Designs

Comment

image-20240603-145058.pngImage Added

  • A waiting illustration is used when loading the content of an entire page.

  • The message below communicates to the situation to the user

  • A call to action is in place. Specifically in this use case the user can continue creating new items while waiting.

image-20240603-145211.pngImage Added

  • Waitinng illustration is used for the content of the details pane.

image-20240603-145304.pngImage Added

  • When the content is only part of the entire screen and there can be multiple area that can be loaded, the icon is being used instead of an illustration.

  • A call to action button may also be present in other use cases

Design

Zeplin link

Screen thumbnail

https://zpl.io/llvJmwX

Needs an update?

Drafts:

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Context dependent

Both icons and illustrations have several instances that correspond to common use cases of empty states

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Type

Usage

Illustration

Icon

No results found

Use when a search returns no results.

No <items> defined

Use when no items have been defined, such as an empty user list.

Empty notifications

Use when a user has no new notifications to review.

N/A

No items selected

Use when a user has selected no items.

Multiple items selected

Use when a user has selected multiple items.

TBD

Waiting

Use when an action is in progress.

Discuss with Asaf

Code

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