Recorder Overload Begin Alert
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Alert: <ALERT_ERROR> Description: Alert attributes: |
Cause
This alert is sent by the Recording Director; if the Overload Thresholds limits (number of concurrent calls, CPU load, Network load, etc..) on one the Media Recorder(s) are reached. By default this function is disabled.
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Enabling/Disabling monitoring feature, or changing the given values:
On Recording Director:
Step 1 - On the web interface go to Administration and choose Verba Servers.
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Step 2 - Choose and click on each of the Recording Director server(s) from the server
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list
Step 3 - Click on the Change Configuration Settings tab, and search for Unified Call Recorder.
Step 4 - Under Unified Call Recorder/Recording Providers/General you can enable/disable Performance Based Load balancing for Recorders.
Step 5 -
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Click the
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icon to save your settings.
Step 6 - The system will notify you that the changes need
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to applied to the server by restarting the involved services or rereading the new configuration. Execute the required tasks.
On Media Recorder:
Step 1 - On the web interface go to Administration and choose Verba Servers.
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Step 2 - Choose and click on each of the Media Recorder server(s) from the server
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list
Step 3 - Click on the Change Configuration Settings tab, and search for Unified Call Recorder.
Step 4 - Under Unified Call Recorder/Media Recorder/Overload Thresholds you can set the threshold values
Step 5 -
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Click the
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icon to save your settings.
Step 6 - The system will notify you that the changes need
...
to applied to the server by restarting the involved services or rereading the new configuration. Execute the required tasks.