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Parameter

Description

Default value

Modifiable

IntervalMs

The delay between batches of calls processed to be marked to WFE in milliseconds.

5000

Modify with caution

ReadBatchSize

The number of calls to be read from the VFC database and marked to be sent to WFE at a given time.

1000

Modify with caution

PostCallDelayInMinutes

The delay between a VFC call being completed and it being considered for call marking to WFE.

1

Modify with caution

VirtualRecorderSerialNo

The Serial Number of the WFE recorder object created to represent the VFC installation from which the Integrator is synchronizing recorded call metadata. The calls marked to WFE are associated with this virtual recorder. Must be unique to a VFC installation. Refer to the Configuration Guide for the format requirements of the parameter.

Empty

Yes, must be modified

WfeApiRootPath

The path address of the WFE Data Marking API.

/api/recording/marking/v1

No

InitialHistoryDays

The earliest point in time that the Integrator marks call data. It is configured as a number of days in the past to mark as the initial watermark for marking calls, and the Integrator does not check for calls before this point in time.

0

Yes, can be modified

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  • The values of InternalMs and ReadBatchSize can be adjusted depending on call volumes.
  • The PostCallDelayInMinutes starts after the last update is made to the call record in the database. Any of the internal VFC services can update a record, therefore the parameter is specific to system configuration. The value can be adjusted depending on system and network connection speed. Setting the parameter to too large a value can result in calls taking excessively long to be synchronized for use by WFE applications. In cases of high call volumes, this can also cause large batches of data to be processed simultaneously, increasing network traffic. Too short a time value can result in calls being marked repeatedly as VFC internal services update the database record of the call, causing excess load on the system and the network.The VirtualRecorderSerialNo must specify the Serial Number of the External Server created earlier in the VFC to WFE Metadata Integrator deployment process, and it must be unique to both a VFC and a WFE installation. It must be a 6-digit number in the format XXXYYY, where XXX is a 3-digit unique identifier for the VFC installation, and YYY is a 3-digit unique counter, incrementing for each Integrator.
  • InitialHistoryDays specifies a number of days before the current time, and the Integrator only marks calls that were made since that point in time. This parameter is only applied on the first run of the Integrator.

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