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To use Language Search, the environment must be configured to transcribe the target language.  Please refer to the the ASR model creation knowledge base article management for more details.


Search Field Name
Description
Language switched during conversationWill search across transcribed conversations where a user has switched to a second language during the conversation.
Language Spoken

Will search across transcribed conversations for transcripts that contain use of a recognized language. Please note, multiple instances of the language spoken search field can be added.


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