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Verint firmly believes that web and software experiences should be accessible for everyone, regardless of abilities or impairments. This guide will help ensure that your product or web experience meets (or exceeds) the standards for accessibility.

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See general guidelines described in:

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Our components are committed to following and complying with best practices when it comes to accessibility. All components follow the WCAG AA, Section 508 and European standards. Our goals are to be perceivable, operable, and understandable to users, even when using a screen reader or other assistive technologies. Accessible design not only helps users with disabilities; it provides better user experiences for everyone.

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  • May use a screen reader to experience interfaces.

  • May rely on Braille output.

  • Cannot be expected to use a pointer or mouse for input.

What designers should think about

  • Is visual information translated effectively into text? Can the image be understood through its metadata alone?

  • When Where possible, test all designs through a screen reader.

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  • As audio-only interfaces gain popularity through devices like AI assistants, users are expecting more and more from the audio audible representations of experiences.

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  • May use screen readers, screen magnifiers, high contrast modes, and/or monochrome displays.

  • May have their browser font size adjusted to a larger setting.

  • May not use adaptive technology at all.

What designers should think about

  • Maximize Maximizing the readability and visual clarity of content.

  • Consider how relative proximity of information changes when a page is magnified.

  • Follow our keyboard guidelines and test .

  • Test with a screen reader to ensure the page is read to the user in a logical order.

  • To get a better understanding of the various low-vision disabilities, we recommend using the NoCoffee Chrome plugin to preview websites.

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  • Users without disabilities sometimes need to view screens in poor lighting conditions. For example, imagine using a screen device outside on a bright day. A higher-contrast design will make makes the screen more usable for everyone.

  • Vision worsens gradually, starting around age 40, and good contrast helps this very large demographic to use your interface.

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Colorblind Users

Color - blindness affects 8% of all men and 0.4% of women.

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  • Will not be able to differentiate between some colors on an interface.

  • Rely on non-color information to understand and use an interface.

What designers should think about

  • Run your design through a color-blind colorblind simulator. If the design doesn't work, try another approach. If you're working in Sketch, we recommend the Stark plugin.

  • Test design's designs with a color-blind colorblind user where possible.

Deaf and Hard-of-Hearing Users

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  • May rely on captioning and other alternative representations of audio.

What designers should think about

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  • All users can benefit from closed captioning. Imagine using your device in a loud environment or, alternatively, in a quiet environment when where it wouldn't be appropriate to turn your sound on.

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  • May rely on keyboards, track balls, voice recognition, and other assistive technologies to interact with an interface.

  • May not be able to use a mouse or other pointer.

What designers should think about

  • Design for good keyboard interaction, making sure all actions and elements are keyboard-accessible and efficient.

  • Learn how to navigate using a keyboard and spend one day navigating the web, email, and digital products using only the keyboard.

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Global Accessibility Standards

  • The World Wide Web Consortium (W3C)'s Web Accessibility Initiative (WAI) is an effort to improve the accessibility of the World Wide Web for people of all abilities.

  • Web Accessibility Initiative (WAI) contributors create and maintain the Web Content Accessibility Guidelines (WCAG), which is are the global accessibility standard.

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