Not Recorded and Incorrect Conversation Details
Category: Conversation Activity Reports
Available in version 8.2 and later |
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Description
The Not Recorded and Incorrect Conversations Details report shows detailed information for each recorded user, providing the data collected from the conversations database. The report details not recorded conversations and conversations with incorrect media.
Filter options
User | Only conversations for the selected user(s) will be displayed |
End Cause | Only conversations for the selected end cause(s) will be displayed |
Group | Only conversations for the selected group(s) will be displayed |
Media Check | Only conversations for the selected media check type(s) will be displayed. |
To name | Only conversations for the selected called party name(s) will be displayed |
To party | Only conversations for the selected called party number(s)/address(es) will be displayed |
From name | Only conversations for the selected caller party name(s) will be displayed |
From party | Only conversations for the selected caller party number(s)/address(es) will be displayed |
Recording server | Only conversations for the selected recording server(s) will be displayed |
Reconciliated, Not recorded Conversations | Only those conversations will be displayed where the "Not recorded" property set according to the filter |
Source Platform | Only calls for the selected source platform(s) will be displayed (Filter is Available in version 9.6.13 or later ) |
Information
Query Interval
Print Date
Record Count
User
Start Date, Time
Caller Party
Called Party
Media Error
Length Mismatch
Charts
None
Report sample
N/A