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Modality and recorded platform support matrix

Modality and recorded platform support matrix

May 24, 2022

The following table shows the support for modalities on the recorded platforms.

Recorded Platform

Recording Technology

Recording Service

Voice

Video

IM

SMS

Desktop Screen

Screen & Application Share

Whiteboard

Poll / Q&A

File Share/Transfer

Recorded Platform

Recording Technology

Recording Service

Voice

Video

IM

SMS

Desktop Screen

Screen & Application Share

Whiteboard

Poll / Q&A

File Share/Transfer

Cisco

Network-based

Unified Call Recorder

Cisco JTAPI

Yes 

-

-

-

Yes 

-

-

-

-

Cisco UBE (CUBE)

SIPREC

Unified Call Recorder

Yes 

Yes 

-

-

Yes 

-

-

-

-

Cisco Voice Gateway

XCC

Unified Call Recorder

Yes 

-

-

-

Yes 

-

-

-

-

Cisco IM&P

IM&P Compliance API

Cisco Compliance

-

-

Yes 

-

-

-

-

-

Yes 

Cisco

Proxy-based

Passive Recorder

Media Collector and Proxy

Yes 

Yes 

-

-

Yes 

- 1

-

-

-

Cisco MediaSense

Import

Cisco MediaSense Connector

Yes 

-

-

-

-

-

-

-

-

Cisco Webex Teams

Import

Verba Import

-

-

Yes 

-

-

-

-

-

Yes 

Microsoft SfB/Lync

-

Passive Recorder

Media Collector and Proxy

Yes 

Yes 

-

-

Yes 

Yes 

-

-

Yes (P2P) 

-

SfB/Lync IM Recorder

-

-

Yes 

-

-

-

-

-

-

-

Verba Import

-

-

-

-

-

-

Yes 

Yes 

Yes (Meetings) 

Microsoft Teams

Bot

Unified Call Recorder

Yes 

Yes 

-

-

Yes 

Yes 

-

-

-

Webhook

Unified IM Recorder

-

-

Yes 

-

-

-

-

-

Yes 

Avaya

DMCC multiple registrations

Unified Call Recorder

Avaya DMCC/JTAPI

Yes 

-

 

-

-

Yes 

-

-

-

-

Avaya ESBC

SIPREC

Unified Call Recorder

Yes 

Yes 

-

-

Yes 

- 1

-

-

-

BroadSoft BroadWorks

SIPREC

Unified Call Recorder

Yes 

Yes 

-

-

Yes 

- 1

-

-

-

Oracle/ACME Packet SBC

SIPREC

Unified Call Recorder

Yes 

Yes 

-

-

Yes 

- 1

-

-

-

MetaSwitch Perimeta SBC

SIPREC

Unified Call Recorder

Yes 

-

-

-

Yes 

- 1

-

-

-

SIP/SCCP compatible

Network port mirroring

Passive Recorder

Yes 

Yes 

-

-

Yes 

- 1

-

-

-

BT ITS

IPSI, ITSLink

Unified Call Recorder

Yes 

-

-

-

-

-

-

 

 

BT IP Trade

Recorder API

Unified Call Recorder

Yes 

-

-

-

-

-

-

-

-

IPC Unigy

SIP, CTI

Unified Call Recorder

Yes 

-

-

-

-

-

-

-

-

Speakerbus

RTP, iCDS

Unified Call Recorder

Yes 

-

-

-

-

-

-

-

-

Truphone

SIP-based forking

Unified Call Recorder

SMS Recorder

Yes 

-

-

Yes 

Yes 

-

-

-

-

Huawei

SIP-based forking

Unified Call Recorder

Yes 

-

-

 

Yes 

-

-

-

-

Tango Networks

SIP-based forking

Unified Call Recorder