Manage Communication Policies
Adding a new Communication policy
To add new communication policies navigate to the Communication Policies in the Verba web interface Policies > Communication Policies.
On the top right corner of the page click on Add New Communication Policy as shown on the image below:
Defining a Communication Policy
The Communication Policy screen consists of multiple panels:
Communication Policy
Enabled - If set, then the policy is active, it will be evaluated by the engine
Sequence - The policies will be evaluated one by one based on the sequence number assigned to them. The evaluation starts with the lowest sequence number and goes in ascending order.
Name - You can set any name, only visible for policy administrators
Description - Short description for the administrators to know what the policy does
Validity
You can specify when the policy should be evaluated and when it is not.
You can leave this block empty - and all days of the week checked - in that case, the policy will always be evaluated by the engine. (This is the default setting)
Time Zone - Your time zone (Needs to be set, because the Verba servers may reside in another time zone, based on your system topology)
Valid From-Until - You can set the exact dates, or you can click on Never expires
Time of Day - You can set when it should be active every day
Days of Week - The policy will be active on these days every week
In the example shown below, this policy will only be evaluated from 2015.05.22 to 2016.05.22,
every workday from 8:00 to 17:00. (Outside of this period the engine will skip this policy)
Participants
You can define Participant A and B here.
Users - To select Users start typing their name, and a drop-down list will appear with the available options.
Groups - To include Groups, move them from the left pane (all groups in the system) to the right pane (selected groups) with the >> button. To delete the selection, use the << button.
Addresses - You can define any Phone number or SIP URI here, even if it is not present in the Verba system (Outside phone numbers, calls coming from the PSTN network, for instance)
Domains - Ability to set a specific domain (For example in the case of federated calls you want to block calls to the microsoft.com domain)
Regex - Standard Regular Expressions
Extension, User and Group selection for Session and Content Policies is not available with Starter User licenses, only with full Ethical Wall User licenses.
With Starter licenses the Session and Content Policies can only be defined for all employees.
Chaperones
Under Chaperones, you can define Users and Groups whose presence in conferences enables all communication, even those that would otherwise be blocked by this policy.
You can select Users and Groups the same way as in the case of Participants.
The Chaperones feature is available from Verba release 8.9
In the table below, the different modalities are shown per communication system and what modality can the chaperones feature be utilized with.
Cisco | Action allowed if Chaperone is present | Session terminated if Chaperone leaves |
|---|---|---|
voice | No | No |
video | No | No |
IM | Yes | Yes |
file transfer* | Not Applicable | Not Applicable |
screen share | Yes | No |
*The file transfer operation is not available in Cisco Jabber conferences.
SfB/Lync | Action allowed if Chaperone is present | Session terminated if Chaperone leaves |
|---|---|---|
voice | Yes | Yes |
video | Yes | Yes |
IM | Yes | Yes |
file transfer | No | No |
screen share | Yes | Yes |
content share | Yes | Yes |
In the example below, if Global Compliance Office is the host, then there is no restriction in communications between Participant A and B. (If this policy is evaluated)
Presence Policies
Read more in the Presence Policies article.