Searching in IM conversations and voice transcripts

Search in

What conversation modalities should be included in the search. Available options:

• Instant Messaging

• Transcript

• SMS

All of these phrases

The search will return conversations where all phrases are matched

Any of these phrases

The search will return conversations where at least one phrase is matched

None of these phrases

The search will return conversations where none of the phrases are matched

Create labeling rule from these

Create an Automatic labeling rule based on current search criteria