Related Pages: System Errors
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Description
Empty states are used where there is no content to display. They show the system status and can guide users to features and actions relevant to their workflow.
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Types
Illustration
Use for a single empty state with sufficient space for displaying the illustration.
Use a relevant illustration, corresponding to the exact use case: No results found, No <items> defined, No items selected, Multiple items selected, or Waiting.
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Icon
Use an icon when multiple empty states are needed in different content areas on the same screen, or where space is limited.
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Context dependent
Both icons and illustrations have several instances that correspond to common use cases of empty states
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No results found
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No <items> defined
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No items selected
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Waiting
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Use when a search returns no results.
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Use when no items have been defined, such as an empty user list.
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Use when a user has selected no items.
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Use when an action is in progress.
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Other use cases may require a dedicated ad-hoc illustration or icon.
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Empty notifications
Use when a user has no new notifications to review.
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Multiple/too many items selected
Use when a user has selected multiple or too many items
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shown in workspaces or containers to indicate that no content is available.
They can apply to various patterns, including Data tables, Lists, and Dashboards.
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Types
Type | Usage | Image |
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Illustration | Use:
All illustrations are animated. |  |
Icon | Use:
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Usage & Behaviour
General guidelines
Structure
An empty state consists of:
An illustration, which visualizes the type of empty stateA visual, either an illustration or an icon.
A short message , describing the state and recommended actions. Messages should be brief and informative.
A dialog Dialog button or a text Text link, guiding the user to perform a relevant action. (Optional).
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Placement and Positioning
Empty states state visuals should:
Replace replace the content that would ordinarily be shown, such as the table or list.
Be be vertically and horizontally centered horizontally within the area of the content area.
For example:
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Content
Empty states can apply to various types of content, such as Data Tables, Lists, and Dashboards.
Use a precise message that explains the current state.
Where relevant, include direct links to related actions, such as clearing filters or adding new content.
For example:
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which it replaces.
Full page positioning example | Small container positioning example |
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Content
The selection of the image depends on the specific context:
Message | Usage | Illustration | Icon |
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No results found | When a search returns no results. |  |
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No <item type> defined | Where no items have been defined, such as an empty user list. | |
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No <item type> selected | When a user has selected no items. |  |
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Multiple/Too many <item type> selected | When a user has selected too many items. |  |
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Empty in-tray (Specific use case) | When a user has no new items to review. |  |
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Interaction
Empty state illustrations and messages icons are non-not interactive.
See the relevant documentation for The message may contain an additional Dialog Button and or Text Link interactions.
When an empty state is embedded within a container, the rest of the application should remain interactiveactive.
Transitions
Appears:
after a component or section finishes loading, and there is no data to show.
when a specific user action has yet to be taken, for example, no items added/selected.
Disappears:
when some content is populated, either due to a user action or external change.
Best Practices
Use:
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Do:
Use short, clear, and informative messages underneath the visual.
Guide the user to perform a relevant actionsaction.
clear, concise written explanations.
Don’t:
leave a Leave the content area completely blank content area for without an empty state . This visual - this creates confusion for users.
use Include links to irrelevant actions.
Accessibility Compliance
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Responsive design
Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).
Download
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Design
Zeplin link | Screen thumbnail |
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https://zpl.io/llvJmwX9Nqo6DW |  |
Type
Usage
Illustration
Icon
No results found
Use when a search returns no results.
No <items> defined
Use when no items have been defined, such as an empty user list.
Empty notifications
Use when a user has no new notifications to review.
N/A
No items selected
Use when a user has selected no items.
Multiple items selected
Use when a user has selected multiple items.
TBD
Waiting
Use when an action is in progress.
Discuss with Asaf
Code
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Code
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