For a general overview of the function refer to the Announcement article.
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The custom announcement capability is built into the Verba Microsoft Teams Bot Service, there is no additional installation step required.
Prerequisites
Disable the built-in
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audio notification for P2P PSTN Calls
Disabling the built-in audio notification is required because, in the case of the custom audio announcements, both the bot service and the Teams notification service play a prompt for P2P PSTN calls.
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Set-CsTeamsComplianceRecordingPolicy -Identity '<PolicyName>' -DisableComplianceRecordingAudioNotificationForCalls $true |
Audio
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file
The Verba Microsoft Teams Bot service is using the Graph Communications Bot Media SDK which supports 16 kHz Mono PCM Wave audio files as input.
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Step 2 - Go to the Change Configuration Settings tab, then expand the Microsoft Teams Bot / General node/ Recording Notification node.
Step 3 - Configure the following settings:
Configuration Parameter Name | Description | Sample Default Value | ||
|---|---|---|---|---|
| Apply User's Recording Announcement Configuration | Global notification setting, if turned off, the user settings won't be taken into account. | Yes | ||
| Audit Log for Customisable Announcement | Audit log for the customizable audio announcement, If turned on the bot service inserts audit log entries through the Web Application's HTTP API to the database. | Yes | ||
Enable Custom Audio Announcement for P2P | Enable custom recording announcements.
| Yes | ||
Recording Reminder Length (milliseconds) | Duration of the recording reminder beep in milliseconds. | 500 | ||
Recording Reminder Frequency (hertz) | Pitch of the recording reminder beep in hertz. | 1400 | ||
Recording Reminder Interval (seconds) | Repetition interval of the recording reminder in seconds. | 15 |
Step 4 - Click the icon to save your settings.
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Step 6 - Repeat the steps on each server.
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Configuring custom prompts for users
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Step 5 - Expand the Recording Announcement node, and add the names of the .wav files to the Teams Internal Calls Prompt Files, Teams PSTN/Federated
Federated Inbound Prompt Files, and Teams PSTN/Federated Outbound Files settings, one in a line.
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