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Step 4 - Select your filters to specify which conversations should be processed by this policy
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If the Keep the Worse Copy Too setting is enabled in the Deduplicate Recordings policy, it is recommended to set the Conversation Detail Fields parameter of the Data Management Filtering Criteria in any related Export policies to 2N Better Copy instead of Primary. This is to avoid exporting the worse copy if the deduplication policy has not finished evaluating both copies and setting the better copy as the Primary. |