Status

colour	Yellow
title	ongoing

Table of Contents

Description

A message popup is a small modal window containing a warning, error message, help text or other important information

Types

...

Type

...

Example

...

Help

...

Information

...

Warning

...

Error

...

Usage & Behaviour

General guidelines

Structure

The message popup may contains these elements:
- Header, including a title (e.g. "Warning") and a closing icon
- Title, including Icon (e.g. question mark icon for help) and text
- The message text
- Primary action button (usually OK)
- Secondary action button (usually Cancel) when relevant
- In some cases a checkbox may appear. For example:

...

For basic guidelines see Popups

Size

Message popups have a fixed width. The height of the popup may vary in regard to the length of the text

Best practices

...

The message popup is more intrusive than a toast. Use it only for important messages (or long messaged in the case of help)

...

Related pages: Popups, Dialogs, Toast

Table of Contents

Description

A message popup is a Popup containing important information such as a warning, error message, or help text.

Types

Type	Usage	Image
Warning	A warning message informs the user about a potential problem, particularly one that could occur if the user continues with an action.	Image Added
Error	An error message informs the user about an error that has occurred.	Image Added
Information	An information message contains additional information relevant to the primary screen.	Image Added
Help	A help message contains an explanation of any element within the primary screen.	Image Added

Usage & Behavior

General guidelines

Structure

For basic popup structure → see Popups.
Message popups:
- will have a type icon (e.g. warning icon) to the left of the title.
- may contain a Checkbox, allowing the user to declare a statement such as I understand or Don’t show this again.

Image Added

Dimensions

Message popup have three possible dimensions: small, medium and large, depending on the amount of content.
A small popup has a fixed width of 400px.
In this case, the height of the popup may vary from 260px to 460px.
A medium popup has a fixed of 500 px.
In this case, the height of the popup may vary from 325px to 575px.
A large popup has a fixed width of 600 px.
In this case, the height of the popup may vary from 390px to 690px.
If the content does not fit within the largest popup size, a scrollbar will appear.

Small popup	Medium popup	Large popup
Image Added	Image Added	Image Added

Content

Popup header will contain the name of the object that triggered it. See Popups for more information.
The title can wrap up to two lines. Beyond that it will be truncated, showing an ellipsis (…). In this case, hovering over the title will show a tooltip with the full title.

Best practices

General

Message popups are very intrusive. Only use them for important alerts or long help messages. For lower-priority messages → use a Toast.
Keep the title short and informative. The title should not include the name of the entity.
Keep the message text short and informative.

Use

A common use example is when the user tries to leave the a page without saving his their work. In this case, a warning popup will appear:

...

Design

Zeplin link	Screen thumbnail

<<Zeplin Link>>

<<Screen with 200 width>>

https://zpl.io/bP6mg6V

Image Added

Code

Html macro

sanitize	false

<link rel="stylesheet" href="https://ux.verint.com/fonts/css/verint_lux.css">
<link rel="stylesheet" href="https://ux.verint.com/bootstrap-4.0.0/dist/css/bootstrap.css">
<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
<script src="https://ux.verint.com/bootstrap-4.0.0/dist/js/bootstrap.bundle.js"></script>
<script src="https://ux.verint.com/bootstrap-4.0.0/dist/other/accessibility.js"></script>
<script src="https://ux.verint.com/bootstrap-4.0.0/dist/other/prism.min.js"></script>
<link rel="stylesheet" href="https://ux.verint.com/bootstrap-4.0.0/dist/other/prism-coy.min.css">
		

<div class="card">
			<div class="card-header">Messaging Popup <button id="toggleMarkup" type="button" class="btn btn-sm btn-outline-primary btn btn-fixed-width float-right m-0" onclick="$('pre' ).toggle()">Toggle Markup</button></div>
			<div class="card-body">
				<div class="form-group row">
					<label for="inputKey" class="col-lg-2 col-form-label col-form-label-sm">Help Example</label>
					<div class="col-lg-4">
						<button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#helpModal">Help Message</button>
						<!-- Modal -->
						<div class="modal fade" id="helpModal" tabindex="-1" role="dialog" aria-labelledby="helpModalLabel" aria-hidden="true">
							<div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-help" role="document">
								<div class="modal-content">
									<div class="modal-header">
										<h5 class="modal-title" id="helpModalLabel"

...

>Help</h5>
										<button type="button" class="close" data-dismiss="modal" aria-label="Close">
											<span aria-hidden="true"

...

>&times;</span>
										</button>
									</div>
									<div class="modal-body">
										<h5><i class="icon-message-status-help"></i> Help Title</h5>
										<p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
									</div>

...


									<div class="modal-footer">
										<button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
									</div>
								</div>
							</div>
						</div>
					</div>
					<div class="col-lg-6">
							<pre class="language-html"><code><script type="prism-html-markup"><button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#helpModal">Help Message</button>
<!-- Modal -->
<div class="modal fade" id="helpModal" tabindex="-1" role="dialog" aria-labelledby="helpModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-help" role="document">
      <div class="modal-content">
         <div class="modal-header">
            <h5 class="modal-title" id="helpModalLabel"

...

>Help</h5>
            <button type="button" class="close" data-dismiss="modal" aria-label="Close">
            <span aria-hidden="true"

...

>&times;</span>
            </button>
         </div>
         <div class="modal-body">
            <h5><i class="icon-message-status-help"></i> Help Title</h5>
            <p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
         </div>

...

 <div class="modal-footer">
            <button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
         </div>
      </div>
   </div>
</div></script></code></pre>
					</div>
				</div>
				<div class="form-group row">
					<label for="inputKey" class="col-lg-2 col-form-label col-form-label-sm"

...

>Information Example</label>
					<div class="col-lg-4">
						<button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#infoModal"

...

>Information Message</button>
						<!-- Modal -->
						<div class="modal fade" id="infoModal" tabindex="-1" role="dialog" aria-labelledby="infoModalLabel" aria-hidden="true">
							<div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-info" role="document">
								<div class="modal-content">
									<div class="modal-header">
										<h5 class="modal-title" id="infoModalLabel"

...

>Informative</h5>
										<button type="button" class="close" data-dismiss="modal" aria-label="Close">
											<span aria-hidden="true"

...

>&times;</span>
										</button>
									</div>
									<div class="modal-body">
										<h5><i class="icon-message-status-info"></i> Informative Title</h5>
										<p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
									</div>

...

		<div class="modal-footer">
										<button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
									</div>
								</div>
							</div>
						</div>
					</div>
					<div class="col-lg-6">
							<pre class="language-html"><code><script type="prism-html-markup"><button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#infoModal"

...

>Information Message</button>
<!-- Modal -->
<div class="modal fade" id="infoModal" tabindex="-1" role="dialog" aria-labelledby="infoModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-info" role="document">
      <div class="modal-content">
         <div class="modal-header">
            <h5 class="modal-title" id="infoModalLabel"

...

>Informative</h5>
            <button type="button" class="close" data-dismiss="modal" aria-label="Close">
            <span aria-hidden="true"

...

>&times;</span>
            </button>
         </div>
         <div class="modal-body">
            <h5><i class="icon-message-status-info"></i> Informative Title</h5>
            <p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
         </div>
         <div class="modal-footer"

...

>
            <button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
         </div>
      </div>
   </div>
</div></script></code></pre>
					</div>
				</div>
				<div class="form-group row">
					<label for="inputKey" class="col-lg-2 col-form-label col-form-label-sm">Warning Example</label>
					<div class="col-lg-4">
						<button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#warningModal">Warning Message</button>
						<!-- Modal -->
						<div class="modal fade" id="warningModal" tabindex="-1" role="dialog" aria-labelledby="warningModalLabel" aria-hidden="true">
							<div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-warning" role="document">
								<div class="modal-content">
									<div class="modal-header">
										<h5 class="modal-title" id="warningModalLabel"

...

>Warning</h5>
										<button type="button" class="close" data-dismiss="modal" aria-label="Close">
											<span aria-hidden="true"

...

>&times;</span>
										</button>
									</div>
									<div class="modal-body">
										<h5><i class="icon-message-status-warning"></i> Warning Title</h5>
										<p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
									</div>
									<div class="modal-footer">
										<button type="button" class="btn btn-sm btn-light btn-fixed-width" data-dismiss="modal">Cancel</button>
										<button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
									</div>
								</div>
							</div>
						</div>
					</div>
					<div class="col-lg-6">
							<pre class="language-html"><code><script type="prism-html-markup"><button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#warningModal">Warning Message</button>
<!-- Modal -->
<div class="modal fade" id="warningModal" tabindex="-1" role="dialog" aria-labelledby="warningModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-warning" role="document">
      <div class="modal-content">
         <div class="modal-header">
            <h5 class="modal-title" id="warningModalLabel"

...

>Warning</h5>
            <button type="button" class="close" data-dismiss="modal" aria-label="Close">
            <span aria-hidden="true"

...

>&times;</span>
            </button>
         </div>
         <div class="modal-body">
            <h5><i class="icon-message-status-warning"></i> Warning Title</h5>
            <p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
         </div>
         <div class="modal-footer">
            <button type="button" class="btn btn-sm btn-light btn-fixed-width" data-dismiss="modal">Cancel</button>
            <button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
         </div>
      </div>
   </div>
</div></script></code></pre>
					</div>
				</div>
				<div class="form-group row">
					<label for="inputKey" class="col-lg-2 col-form-label col-form-label-sm">Error Example</label>
					<div class="col-lg-4">
						<button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#errorModal">Error Message</button>
						<!-- Modal -->
						<div class="modal fade" id="errorModal" tabindex="-1" role="dialog" aria-labelledby="errorModalLabel" aria-hidden="true">
							<div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-error" role="document">
								<div class="modal-content">
									<div class="modal-header">
										<h5 class="modal-title" id="errorModalLabel"

...

>Error</h5>
										<button type="button" class="close" data-dismiss="modal" aria-label="Close">
											<span aria-hidden="true"

...

>&times;</span>
										</button>
									</div>
									<div class="modal-body">
										<h5><i class="icon-status-message-error"></i> Error Title</h5>
										<p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
									</div>

...

			<div class="modal-footer">
										<button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
									</div>
								</div>
							</div>
						</div>
					</div>
					<div class="col-lg-6">
						<pre class="language-html"><code><script type="prism-html-markup"><button class="btn btn-sm btn-light btn-fixed-width" type="button" data-toggle="modal" data-target="#errorModal">Error Message</button>
<!-- Modal -->
<div class="modal fade" id="errorModal" tabindex="-1" role="dialog" aria-labelledby="errorModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-sm modal-narrow modal-dialog-centered modal-message-error" role="document">
      <div class="modal-content">
         <div class="modal-header">
            <h5 class="modal-title" id="errorModalLabel"

...

>Error</h5>
            <button type="button" class="close" data-dismiss="modal" aria-label="Close">
            <span aria-hidden="true"

...

>&times;</span>
            </button>
         </div>
         <div class="modal-body">
            <h5><i class="icon-status-message-error"></i> Error Title</h5>
            <p>Morbi in faucibus lorem. Aliquam sollicitudin, mi tincidunt volutpat semper, neque nibh pulvinar sapien</p>
         </div>
         <div class="modal-footer">

...


            <button type="submit" class="btn btn-sm btn-primary btn-fixed-width" data-dismiss="modal">OK</button>
         </div>
      </div>
   </div>
</div></script></code></pre>
					</div>
				</div>
			</div>
		</div>

Version	Old Version 37	New Version Current
Changes made by	Yehiel Elad-Certner (Unlicensed)	Carlie Bradshaw
Saved on	Jun 29, 2020	May 08, 2024

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Key

Description

Types

Usage & Behaviour

General guidelines

Best practices

Description

Types

Usage & Behavior

General guidelines

Structure

Dimensions

Content

Best practices

Design

Code