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Table of Contents

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  • Voice, video, screen/application window share , instant messagesrecording, and attachment recording chat and channel archiving.
  • Integration with the official Microsoft Teams Compliance Recording API and Graph API
  • Support for load balancing and failover 
  • Support for Azure cloud and hybrid on-prem deployments
  • Supports all types of Teams endpoints and devices

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  • Bot based integration, where the Teams platform is able to automatically invite the recorder bot into P2P calls or meetings for the configured users
  • Support for Azure cloud and hybrid deployments
  • Fail-close configuration option (in case of recorder failure, the recorded user cannot join the call)
  • Supports always-on, selective, and on-demand recording
  • Supports all call scenarios where the recorded user is a participant
  • Built-in announcement and notification (provided by the Teams platform)

Instant message, attachment capture, and archiving

Chat and channel archiving

  • Multiple integration options:
    • Event/webhook, DLP API-based integration, where the Teams platform sends all updates once the recorder subscribes
    • Export API-based integration, where the system can query and download messages and attachments for configured users (chats) and teams (channels)
  • Support for on-prem, cloud, and hybrid deployments
  • Supports always-on recording mode only
  • Supports all instant message scenarios, teams, channels, P2P, and meeting chats
  • Support for attachments
  • Supports all formatting options, emojis, giphysgiphy, stickers, and other apps
  • Limitation: no selective capturing/archiving support, only tenant-wide capturing
  • Limitation: chat sessions initiated from external domains won't be captured
  • Limitation: labeling and case rules are not supported
  • For more information, see Microsoft Teams chat and channel archiving

Version support

Instant message, and attachment archiving requires one of the following user licenses for bot Webhook/DLP and Export API deployments for all archived users:
  • Office 365 A5/E5
  • Microsoft 365 A5/E5
  • Microsoft 365 Information Protection and Governance
  • Office 365 Advanced Compliance
For more information, see https://docs

Switch Name & Model

Microsoft Teams

Supported Microsoft Teams Versions
for v oicevoice, video, and screen/application window share recording

Voice, video, and screen/application window share recording (Compliance Recording) are available to all:

  • Microsoft 365 A3/A5/E3/E5/Business Premium and
  • Office 365 A3/A5/E3/E5 users
  • with no additional consumption charge.

For more information, see For licensing information, please refer to the following Microsoft knowledge base article:

https://docs.microsoft.com/en-us/microsoftteams/teams-recording-policy

Supported Microsoft Teams Versions
for instant message, attachment capture and archiving
chats and channel archiving

For licensing information, please refer to the following Microsoft knowledge base article, "Graph APIs for Teams Data Loss Prevention (DLP) and for Teams Export" section:

https://learn.microsoft.com/en-us/office365/servicedescriptions/microsoft-365-service-descriptions/microsoft-365-tenantlevel-services-licensing-guidance/microsoft-365-security-compliance-licensing-guidance#microsoft-purview-data-loss-prevention-graph-apis-for-teams-data-loss-prevention-dlp-and-for-teams-export

In addition to the user license requirements above, the owner of the application registration owner must define the deployment's licensing model for the deployment. Model A is required for Security and Compliance (S+C) and general usage scenarios. The licensing model is configurable in the VFC system.

For more information about seeded capacity and consumption fees, see https://docs.microsoft.com/en-us/graph/teams-licenses.

Supported Endpoint / DeviceTypes

All

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For more information about deploying Microsoft Teams voice, video, and screen/application window share recording, see Microsoft Teams voice, video and screen share recording.

For more information about deploying Microsoft Teams chat and channel archiving, see Microsoft Team Teams chat and channel archiving