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Category: Conversation Activity Reports

AVAILABLE IN 9.7.5 AND ABOVE

Description

The CDR Reconciliation for Skype for Business Summary report shows summary information for each day in the query interval, providing the data collected from the conversations database. The report shows the total number of recorded, not recorded conversations, conversations with incorrect media, and not answered conversations. The report is also based on the informations information in the Skype For for Business CDR Template templatemetadata template which stores Skype for Business diagnostics data collected from the Skype for Business CDR databases during the CDR reconciliation process.

Filter options

End CauseOnly conversations for the selected end cause(es) will be displayed
Media CheckOnly conversations for the selected media check type(s) will be displayed.
To nameOnly conversations for the selected called party name(s) will be displayed
To partyOnly conversations for the selected called party number(s)/address(es) will be displayed
From nameOnly conversations for the selected caller party name(s) will be displayed
From partyOnly conversations for the selected caller party number(s)/address(es) will be displayed
Group

Only conversations for the selected group(s) will be displayed

Recording serverOnly conversations for the selected recording server(s) will be displayed
Source Platform

Only calls for the selected source platform(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Call ID (Recorder)
  • Call ID (UC)
  • Start Date, Time (Recorder)

  • Start Date, Time (UC)

  • Diagnostic ID (UC)

  • Media Error (Recorder)
  • Call Duration (Recorder)

  • Call Duration (UC)

  • Length Mismatch

  • RTP Count (Recorder)

  • RTP Count (UC)

...