For an overview of the CDR Reconciliation feature, refer to the CDR reconciliation article.
| Warning |
|---|
The configuration of the CDR Reconciliation was changed in Verba version 9.0. The settings need to be manually moved from the server configuration to the import policy configuration when upgrading systems from earlier releases. Before an upgrade, save your current CDR connection configuration and reimplement it in an Import policy after the upgrade. This information in earlier versions can be found in the server configuration of the Media Repository server under CDR and Archived Content Importer |
Configuration steps
Follow the steps below to configure CDR reconciliation:
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| Configuration Parameter Name | Description |
|---|---|
| Database Hostname | Hostname or IP address of the SfB/Lync SQL Server |
| Database Name | Name of the CDR database (RTC), e.g. LcsCDR |
| Database QoE Name | Name of the database that holds the QoE data. Default value is QoEMetrics |
| Database Login | Username for SQL authentication (Read right required only) |
| Database Password | Password for SQL authentication |
| Failover Partner | Hostname or IP address of the SQL Server mirroring failover partner |
| Database Multi-Subnet Failover | Should be enabled if multi-subnet failover is turned on in the database |
| Windows Authentication | Enables Windows authentication for the SQL Server connection, the system will use the Windows service credentials configured for the Verba CDR and Archived Content Importer Service |
| SSL Encryption | Enables SSL based SQL Server connections |
| Import not Established Conversations | Allows importing not established calls such as not answered, busy, etc. |
| Lync Version | Version of the system, the following values apply:
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| Use QoE Metrics | QoE metrics helps to determine RTP packet utilization and discard calls where no, or just a few RTP packets were sent |
| Import Conference Participants | Data of conference participants can be collected if the meeting was hosted in the home pool where the CDR info comes from. With this option set to yes, conference participant information will not be imported. |
Data Import Policy Configuration reference
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