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Please note, that Verba does not sell server hardware, OS, and database licenses.
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Server Role | Recording Server (RS) | Media Repository / Application Server (MR) | Proxy Server | |
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Server Platform | Industry-standard PC servers Physical or virtual | |||
CPU | Intel Xeon 2.4 GHz or higher Up to 16 CPU cores or vCPUs 2 cores/vCPUs must be "reserved" for the OS, only the rest can be used for application sizing Numbers are only applicable when Receive-side scaling (RSS) is enabled in the OS | |||
Refer to Media Recorder sizing for voice, video, screen - application share recording When Recording Director is installed as separate servers:
| Up to 100 user sessions: 4 cores Up to 500 user sessions: 8 cores If SQL Server is installed on the server, additional CPU cores are required. | Skype for Business: 200 voice calls / core Cisco: 150 voice calls / core 75 video calls / core | ||
Memory | 8 GB | Up to 100 user sessions: 4 GB Up to 500 user sessions: 8 GB If SQL Server is installed on the server, additional memory is required. | 4 GB | |
Hard disk | System partition (OS and applications): 80 GB or more Media partition: 80 GB or more, use the Storage Disk Space Calculator tool to size your hard disk capacity Always use redundant disks with RAID and have separate Media and System volumes | |||
Network | All server clocks must be synchronized, typically either with the domain controller or time server All servers must have the latest Time Zone configuration Custom time zones are not supported | |||
1x Gigabit Ethernet plus 1x Gigabit Ethernet port if you use passive, port mirroring-based recording | 1x Gigabit Ethernet | |||
Operating system | Microsoft Windows Server 2012 R22016 Standard Edition, latest service packs installed | |||
Database | Microsoft SQL Server 20122014 Express, Standard or Enterprise Edition, latest service packs installed Express Edition is bundled for free, recommended up to 1.000.000 calls. If you have an existing SQL Server cluster, we recommend using that for the Verba database | |||
Virtualization | VMware and Hyper-V are recommended, see Virtualization. | |||
Antivirus | Make sure your /wiki/spaces/docs/pages/4387801989. | |||
Power | Redundant Power Supply UPS recommended |
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- No other apps on the server - Verba components should be installed on dedicated servers or virtual server instances with no other applications being co-hosted on them.
- You can contact Verba for a server review - You can contact Verba or your system integrator representative for a review before submitting orders for your server.
- A good backup is essential - A regular (daily) backup procedure of the Verba servers, recorded media files and database needs to be established to prevent data loss and allow disaster recovery.
- Contact Verba for video recording planning - For video, telepresence, and agent computer screen deployments, please contact your Verba or system integrator representative.
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CPU | Intel Pentium 4 or later |
Memory | 4 GB |
Network | 10/100/1000 LAN interface card |
Operating system | Microsoft Windows 7 (64 bit) |
Display | The system can record all resolutions, color depths, and multiscreen setups. The following recommendations help to dramatically lower the disk space requirements of the recordings:
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Hardware and 3rd party software requirements for client computers accessing the web-based user interface:
Computer platform | Multimedia PC |
CPU | Intel Pentium 4 or later |
Memory | 4 GB |
Network | 10/100 LAN interface card or WiFi adapter |
Operating system | Microsoft Windows 7/8/10 |
Browser | Google Chrome |
Media Player | Windows Media Player 10.x or later on Windows using Internet Explorer HTML5 audio/video tag compatible browser |
Display | 1920x1080 resolution |
Other | Sound card, speaker, or headphone |
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