Related Pages: System Errors
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Description
Empty states are used where there is no content to display. They show the system status, and can guide users to features and actions relevant to their workflow.
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Types
LUX has specific designs for 4 different empty states.
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Illustration
Use for a single empty state is displayed and there is sufficient space, use the relevant illustration.
Use for a single empty state is displayed and there is sufficient space, use the relevant illustration.
Icon
LUX has specific designs for 2 different empty states.
Where multiple empty states are shown in different content areas on the same screen, or there is insufficient space, use the corresponding icon(s) instead.
Type | Usage | Illustration | Icon |
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No results found | Use when a search returns no results. |  |  |
No <items> defined | Use when no items have been defined, such as an empty user list. |  |  |
Empty notifications | Use when a user has no new notifications to review. |  |
No items selected | Use when a user has selected no items. |  |  |
Multiple items selected | Use when a user has selected multiple items. |  | TBD |
Waiting | Use when an action is in progress. |  | Discuss with Asaf |
Usage & Behaviour
General guidelines
Structure
An empty state consists of:
An illustration, which visualises the type of empty state.
A message, describing the state and recommended actions. Messages should be brief and informative.
A dialog button or a text link, guiding the user to perform a relevant action. (Optional)
For example:
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Placement and Positioning
Empty states should:
replace the content that would ordinarily be shown.
be centered horizontally within the content area.
Content
Empty states can apply to various types of content, such as Data Tables, Lists, and Dashboards.
Use a precise message that explains the current state.
Where relevant, include direct links to related actions, such as clearing filters or adding new content.
Interaction
Empty state illustrations and messages are non-interactive.
See the relevant documentation for Dialog Button and Text Link interactions.
When an empty state is embedded within a container, the rest of the application should remain interactive.
Best Practices
Use:
prompts to guide the user to perform relevant actions.
clear, concise written explanations.
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leave a completely blank content area for an empty state. This creates confusion for users.
use links to irrelevant actions.
Accessibility Compliance
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Responsive design
Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).
Design
Zeplin link | Screen thumbnail |
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Code
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