Related Pages: System Errors
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Description
Empty states are
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shown in workspaces or containers to indicate that no content is
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available.
They can apply to various patterns, including Data tables, Lists, and Dashboards.
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Types
Type | Usage | Image |
|---|---|---|
Illustration |
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Icon
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Use:
All illustrations are animated. |
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 | |
Icon | Use:
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Usage & Behaviour
General guidelines
Structure
An empty state consists of:
A visual, either an illustration or an icon.
A short message
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describing the state and recommended actions.
A
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Dialog button or a
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Text link, guiding the user to perform a relevant action. (Optional).
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Placement and Positioning
Empty
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state visuals should:
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replace the content that would ordinarily be shown, such as the table or list.
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be positioned 1/3 from the top of the content area, and horizontally centered
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.
Full page positioning |
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Specific elements positioning:
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example | Small container positioning example |
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Content
The selection of the image depends on the specific context:
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Message | Usage | Illustration | Icon |
|---|---|---|---|
No results found |
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When a search returns no results. |  |
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No <item type> defined |
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Where no items have been defined, such as an empty user list. | | |
No <item type> selected |
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When a user has selected no items. |  |  |
Multiple/ |
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Too many <item type> selected |
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When a user has selected too many items. |  |  |
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Specific use cases:
Empty in-tray |
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(Specific use case) | When a user has no new items to review. |  |  |
Interaction
Empty state illustrations and icons are
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not interactive.
The message may contain an additional Dialog Button or
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When an empty state is embedded within a container, the rest of the application should remain active.
Transitions
Appears:
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after a component or section finishes loading, and there is no data to show.
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when a specific user action has yet to be taken, for example, no items added/selected.
Disappears:
when some content is populated, either due to a user action or external change.
Either because of a user action (populates the state with content) or a process that changes the state (e.g. server is responsive again).
Best Practices
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Do:
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Clear, concise written explanations.
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Messages should be brief and informative.
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Use short, clear, and informative messages underneath the visual.
Guide the user to perform
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a relevant
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action.
A message may contain information about the system status or direct to relevant features.
Don’t:
Leave a the content area completely blank
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without an empty state
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visual - this creates confusion for users.
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Include links to irrelevant actions.
Accessibility Compliance
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Responsive design
Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).
Design
Zeplin link | Screen thumbnail |
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Code
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