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For a general overview of the function refer to the Announcement article.

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Configuration Parameter Name

Description

Sample Value
Apply User's Recording
Announcement Configuration
Global notification setting, if turned off, the user settings won't be taken into account.Yes
Audit Log for Customisable AnnouncementAudit log for the customizable audio announcement, If turned on the bot service inserts audit log entries through the Web Application's HTTP API to the database.Yes

Step 4 - Click the  icon to save your settings.

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Step 6 - Repeat the steps on each server.

Note
Limitation: in 2N recording configurations, where 2 separate bots join a call, both bots will play the announcement. As a workaround, the custom announcement feature an be disabled on one of the 2N lanes.


Configuring custom prompts for users

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