For a general overview of the function refer to the Announcement article.
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Configuration Parameter Name | Description | Sample Value |
---|---|---|
Apply User's Recording Announcement Configuration | Global notification setting, if turned off, the user settings won't be taken into account. | Yes |
Audit Log for Customisable Announcement | Audit log for the customizable audio announcement, If turned on the bot service inserts audit log entries through the Web Application's HTTP API to the database. | Yes |
Step 4 - Click the icon to save your settings.
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It is possible to configure custom notification sounds on a per user basis. To achieve this follow these steps:
Step 11 - Prepare the audio files. The bot service supports 16 kHz PCM Wave audio.
Step 2 - Login to the Recording Server which runs the bot service, and go to the C:\Program Files\Verba\resources\announcement folder.
Step 23 - Copy the .wav files to the internal, inbound and outbound folders.
Step 34 - Open the Verba web interface, click on the System / Servers and select the Media Repository server, or select the appropriate Configuration Profile at System / Configuration Profiles.
Step 45 - Click on the Change Configuration Settings tab. Expand the Web Application section.
Step 56 - Expand the Recording Announcement node, and add the names of the .wav files to the Teams Internal Calls Prompt Files, Teams PSTN/Federated
Inbound Prompt Files, and Teams PSTN/Federated Outbound Files settings, one in a line.
Step 6 7 - Click the icon to save your settings.
Step 7 8 - The system will notify you that the changes need to be applied to the server by restarting the involved services. Execute the required tasks.
Step 8 9 - Repeat the steps on each Media Repository server.
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