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For a general overview of the function refer to the Announcement article.

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Configuration Parameter Name

Description

Sample Value
Apply User's Recording
Announcement Configuration
Global notification setting, if turned off, the user settings won't be taken into account.Yes
Audit Log for Customisable AnnouncementAudit log for the customizable audio announcement, If turned on the bot service inserts audit log entries through the Web Application's HTTP API to the database.Yes

Step 4 - Click the  icon to save your settings.

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It is possible to configure custom notification sounds on a per user basis. To achieve this follow these steps:

Step 1- Prepare the audio files. The bot service supports 16 kHz PCM Wave audio.

Step 2 - Login to the Recording Server which runs the bot service, and go to the C:\Program Files\Verba\resources\announcement folder.

Step 23 - Copy the .wav files to the internalinbound and outbound folders.

Step 34 - Open the Verba web interface, click on the System / Servers and select the Media Repository server, or select the appropriate Configuration Profile at System / Configuration Profiles

Step 45 - Click on the Change Configuration Settings tab. Expand the Web Application section.

Step 56 - Expand the Recording Announcement node, and add the names of the .wav files to the Teams Internal Calls Prompt Files, Teams PSTN/Federated
Inbound Prompt Files, and Teams PSTN/Federated Outbound Files settings
, one in a line
.

Step 6 7 - Click the  icon to save your settings.

Step 7 8 The system will notify you that the changes need to be applied to the server by restarting the involved services. Execute the required tasks.

Step 8 9 - Repeat the steps on each Media Repository server.

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