General
The following table provides detailed instructions on each configuration setting:
Configuration Parameter Name | Description |
|---|---|
| Wait Time Between Query Cycles [sec] | If the schedule is set to No Schedule at any of the settings, this setting defines the time interval between the runs. |
| Internal Domain, Numbers Pattern | Covers all the numbers/number ranges with a regular expression. For example: 842|844|846 |
| Create IM Transcript Files | Yes/No |
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Configuration Parameter Name | Description |
|---|---|
| Audio Transcoder Profile | Audio Transcoder Profile |
Cloud9 Call Data API
The following table provides detailed instructions on each configuration setting:
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Configuration Parameter Name | Description |
|---|---|
| API Lookback safety margin for imports in minutes | Extend the query interval backward in time this much before the last seen import. Phones APIs can not be queried by archiving time, and calls might not end in the order they are archived. This parameter makes sure no calls are missed because of that. Set to the expected maximum time it takes for Zoom to archive a call. Smaller values increase the risk a call might be missed, larger values slightly increase API load. |
| Worker Thread Count | The maximum number of (per policy) threads to parallelly download media. If set higher than the thread count of the underlying server's CPU, will limit to thread count. Low values like 1 will make download slightly less efficient. High values (4+) will not increase download speed as its fundamentally limited by bandwidth, not threads. Recommended values: 2 - 8 |
| Give Up Timeout In Minutes | Minutes of time after which the service will abandon a failed import's daily re-try attempt. 1440 minutes = 1 day. Set to less than minimum of Zoom side archiving retention or meetings and phones calls, but more than 2 days. Recommended values 5,760 (4 days) - 14,400 (10 days) |
| Working Directory | Working Directory |
| Zoom Api Remaining Rate-Limit Threshold For Alerting | Number or remaining Zoom API calls in the daily limited APIs before a warning alert is sent. Recommended to set to a value that will warn you in time to take actions, 10%-30% of your total daily limit (please note this config should NOT be set to percent, but absolute value). If daily API limit is reached, import will continue from next day and no data will be lost. If daily limit is reached every day, data loss eventually will. |
| Reconciliation delay behind Import in minutes | Time in minutes that needs to pass between an interaction's end and its import's current progress for reconciliation to consider it. In other words: Reconciliation ignores everything that ended after import's current progress minus this value in minutes. It prevents reconciliation from producing false positives by processing events before they get archived by Zoom. Should be set to the lowest value possible that is strictly bigger than the time it takes for Zoom to archive an interaction. Too low value causes false positive alerts, too high value causes slow reaction of reconciliation for true positive cases. Recommended values: 15 - 90 |
Zoom Meetings
The following table provides detailed instructions on each configuration setting:
Configuration Parameter Name | Description |
|---|---|
| Maximum Number Of Entries To Import | Maximum number of meetings archiving / meeting logs to paginate in a single import interval. It does not affect the number of imports in an import cycle (single run of the policy), it only limits memory use. Low values will make API use inefficient, very high values will cause high memory use and potentially timeouts. Recommended values are 300 - 3000. |
| Worker Thread Count | The maximum number of (per policy) threads to parallelly download media. If set higher than the thread count of the underlying server's CPU, will limit to thread count. Low values like 1 will make download slightly less efficient. High values (4+) will not increase download speed as its fundamentally limited by bandwidth, not threads. Recommended values: 2 - 8 |
| Give Up Timeout In Minutes | Minutes of time after which the service will abandon a failed import's daily re-try attempt. 1440 minutes = 1 day. Set to less than minimum of Zoom side archiving retention or meetings and phones calls, but more than 2 days. Recommended values 5,760 (4 days) - 14,400 (10 days) |
| Working Directory | Working Directory |
| Zoom Api Remaining Rate-Limit Threshold For Alerting | Number or remaining Zoom API calls in the daily limited APIs before a warning alert is sent. Recommended to set to a value that will warn you in time to take actions, 10%-30% of your total daily limit (please note this config should NOT be set to percent, but absolute value). If daily API limit is reached, import will continue from next day and no data will be lost. If daily limit is reached every day, data loss eventually will. |
| Reconciliation delay behind Import in minutes | Time in minutes, that needs to pass between an interaction's end and its import's current progress for reconciliation to consider it. In other words: Reconciliation ignores everything that ended after import's current progress, minus this value in minutes. It prevents reconciliation from producing false positives by processing events before they get archived by Zoom. Should be set to the lowest value possible that is strictly bigger than the time it takes for Zoom to archive an interaction. Too low value causes false positive alerts, too high value causes slow reaction of reconciliation for true positive cases. Recommended values: 15 - 90 |
| Participant Cache TTL (minutes) | Participant Cache TTL (minutes) |
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