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Step 9 - Configure the TFTP address(es) of the ITS Profile server at IPSI TFTP1/2 URL**,  where the global_ipconfig.txt file is shared.

Step 10 - Review the Media Recorder and Media Processing configuration. For more information on voice activity detection and call splitting, see Configuring voice activity detection and call splitting for trader voice recording.

Step 11 - Save the changes by clicking on the  icon.

Step 11 12 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Step 12 13 Click on the Service Control tab.

Step 13 14 - Start the Verba Unified Call Recorder Service by clicking on the  icon.

Step 14 15 - Repeat the steps on all Media Recorder servers.

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Step 12 - Repeat the steps on all Recording Director servers.

Configuration reference

NameDescription
Recording Server RoleDefines the role of the server:
  • Recording Director: deals only with TTP management only, it distributes and moves TTPs across media recorders
  • Media Recorder: deals only with media recording. It receives TTPs to be handled from the Recording Director, establishes PWE3 streams via BT Heartbeat and Directory services and creates media records on the channels we are interested in
  • Recording Director + Media Recorder: includes both functionality

For Recording Director functionality either TMS or LDAP based BT ITS platform provisioning and Voice Recorder IDs must be configured

Voice Recorder IDsNew line separated list of the Voice Recorder IDs configured in the BT ITS switch. The Recording Director will allocate only the TTPs to the Media Recorder(s) which are assigned to the configured Voice Recorder IDs in the BT ITS configuration.
TTP CodecVoice codec which is being used to compress voice streams, it can be G.711 A-Law or U-Law
IPSI / Media 2N Recording Mode

Defines if this Recording Director should deal with primary or secondary TTPs for 2N recording, or no 2N recording is configured. The following valid values apply:

  • Disabled
  • Primary
  • Secondary
Active TTP Manager

Defines the IP address / hostname (and port number) of the active Recording Director in case it is a Standby Recording Director. The standby Recording Director monitors the state of the active Recording Director and once there is no connectivity, it takes control over for TTP management across the Media Recorders.

In case the default API port (10031) is configured on the active Recording Director, only the IP address /hostname has to be defined.

In case the API port is not the default 10031 on the active Recording Director, define the port number as well: ip_address_or_hostname:port

Management VLAN IPIPv4 address of the NIC connecting IPSI management LAN. If it is not defined, it defaults to Server Local IPv4 address configuration.
Voice VLAN1 IPIPv4 address of the NIC connecting IPSI VLAN A. If it is not defined, it defaults to Server Local IPv4 address configuration.
Voice VLAN2 IPIPv4 address of the NIC connecting IPSI VLAN B. If it is not defined, it defaults to Server Local IPv4 address configuration.
Number of Media Processing ThreadsNumber of media processing threads to be used by the Media Recorder component
BT Heartbeat Listening PortUDP port on which the Media Recorder listens to BT Heartbeat Service requests
TTP Timeout (seconds)Defines media timeout in seconds on a TTP. After the timeout value, it is considered unhealthy and, if possible, the Recording Director moves the TTP to another Media Recorder.
TTP Distribution Timer (seconds)Defines how often the Recording Director checks the state of the TTPs on the Media Recorders and changes TTP allocation when needed. The value should be set to TTP Timeout / 2 or less.
BT Heartbeat Service Timeout (seconds)The timeout value in seconds for the BT Heartbeat service. The Media Recorder controls when the BT Heartbeat and Directory services should start and stop and also monitors their state. If the BT service is not responding within the configured timeout value, the BT services will be restarted to recover from error states.
IPSI TFTP 1 URLTFTP address on the IT Profile server where the global_ipconfig.txt is downloaded from.
tftp://itslnkserver/global_ipconfig.txt
IPSI TFTP 2 URLTFTP address on the IT Profile server where the global_ipconfig.txt is downloaded from.
tftp://itslnkserver/global_ipconfig.txt