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Comment: changed phone number User / Agent ID

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subtletrue
colourGreen
titleAvailable in version 9.6.13 or later

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Follow the steps below to create a new Verba Import source for Zoom: 

Step 1 - Open the Verba Web interface then select Data / Import Sources from the top menu

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NameDescription
API KeyThe Zoom API key associated with the Zoom application registered earlier
API SecretThe Zoom API secret associated with your Zoom application registered earlier
Forward Proxy Address

IP of the forward proxy server. If left empty, no attempt is made for establishing a forward proxy connection.

Forward Proxy PortPort for the forward proxy connection.
Forward Proxy UserUsername for authenticating with the Forward Proxy. If left empty, authentication is omitted.
Forward Proxy PasswordPassword for authenticating with the Forward Proxy.
API AddressThe base URL of the Zoom API

TLS Certificate File / Thumbprint

Specify the certificate file / certificate thumbprint that is being used for the Zoom API connection. If left empty then the Verba default certificate will be used.

TLS Key File

Specify the file where the certificate key is stored if not in the windows certificate store.

TLS Key Password

Specify the password for the file that contains the certificate keys.

TLS Trust List

Specify the list of certificates that Verba trusts from a 3rd-party connection. Available options:

  • .pem file with a list of certificates
  • comma separated certificate thumbprints
  • comma separated CA thumbprints

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  • Zoom Phone: to control which user recordings have to be downloaded and archived, and to match the imported conversations to an extension (and to a user account) you need to add the Zoom user phone extension numbers (not the Zoom user ID) as extensions with type Number User / AddressAgent ID.
  • Zoom Meeting: to control which user recordings have to be downloaded and archived, and to match the imported conversations to an extension (and to a user account) you need to add the Zoom user ID as extensions with type User / Agent ID.

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