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OverviewThis document describes our standard online training services. Scope of Training ServicesThis chapter describes what is, and what is not included in our standard installation assistance services. What is included- written discussion of your special requirements for the training
- English language online training session using Cisco Webex or Microsoft Skype for Business (and Lync)
- up to 5 students
- up to 2 hours
- actual user interface training executed in either our training/demo system or in your already deployed Verba system
What is NOT included- notification/booking with participants - your team is responsible to inform your participants
- on-site training
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| How to book your trainingBook your training by contacting your Verba partner or opening a support request at support.verba.com. In your request please provide us one or two 2-3 hour long available time slots. Training hoursTraining shall be prescheduled and is available on weekdays between: - US EST: 7 AM - 5 PM
- US CST: 7 AM - 4 PM
- US PST: 7 AM - 2 PM
- EU CET: 8 AM - 8 PM
- UK BST: 8 AM - 8 PM
- UAE AST: 11 AM - 8 PM
- China/Hongkong/Singpore/Sydney
CST/HKT/SGT/AEST: 3 PM - 10 PM
For timezones not listed here, please use the nearest timezone and convert the given time period. |
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Standard Online Training Services
Service articles are the following:
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Verba Online Training
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Users
The goal of the end-user training is to train end-users of the call recording solution to access the system, search for recordings, use the playback solution, understand access control and work together with other users on recorded calls.
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