Overview
This document describes the features and limitations of our standard installation services.
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Scope of Installation Assistance
It is important to highlight This chapter describes what is, and what is not included in our standard installation assistance services.
We will Remote assistance services are executed in cooperation with your Verba partner or your IT team using a remote screen sharing. The remote party helping our support team shall be knowledgeable of your IT/UC/telephony infrastructure.
| What is included | What is not included |
|---|---|
- basic testing only
- Verba system configuration - kick off call (1 hour) |
|
What is included:
- basic testing only
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- customer documentation
- user configuration
Standard Installation Assistance Services
Service articles are the following:
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