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Overview

This document describes our standard online training services.

Scope of Training Services

This chapter describes what is, and what is not included in our standard training services.

What is included

  • written discussion of your special requirements for the training

  • English language online training session using Cisco Webex or Microsoft Skype for Business (and Lync)

  • up to 5 students

  • up to 2 hours

  • actual user interface training executed in your already deployed Verba system

What is NOT included

  • notification/booking with participants - your team is responsible to inform your participants
  • on-site training
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How to book your training

Book your training by selecting the appropriate training session on the Verba Services booking site at http://booking.verba.com/verba-services.

Training hours

Training shall be pre-scheduled and is available on weekdays between:

  • US EST: 7 AM - 5 PM
  • US CST: 7 AM - 4 PM
  • US PST: 7 AM - 2 PM
  • EU CET: 8 AM - 8 PM
  • UK BST: 8 AM - 8 PM
  • UAE AST: 11 AM - 8 PM
  • China/Hongkong/Singapore/Sydney
    CST/HKT/SGT/AEST: 3 PM - 10 PM

For timezones not listed here, please use the nearest time zone and convert the given time period.

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Without the above, the training session cannot be completed and will need to be rescheduled.

 

Standard Online Training Services

Service articles are the following:

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Detailed descriptions can be found in our Training and Certification Guide, see Standard Online Training CoursesDescriptions.


Customized and on-site courses

All standard courses include the possibility for customer specific customization, discussed with the trainer in advance or during the training.

Verba can also provide courses on the customers’ needs and can provide on-site courses basedonaspecial offerscoursesbasedonaspecialoffers. Please contact your Verba partner or your sales representative.